SCALABLE 3PL FOR GROWING ECOMMERCE BRANDS

Houston-based ecommerce fulfillment built for brands ready to scale. Technology-driven operations, dedicated support, and nationwide shipping from a strategically located Texas warehouse.

Get your Fulfillment Plan
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Trusted Shipping Partners
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Outgrowing Your Current Fulfillment Setup?

Manual processes, shipping delays, and inventory chaos slow growth. A scalable 3PL partner removes operational friction so you can focus on expanding your brand.
< 24 HR
SAME DAY FULFILLMENT
99.9%
Order Accuracy
scale with confidence

Integrate With Your Ecommerce Stack

Relay connects directly with leading ecommerce platforms and marketplaces, syncing orders, inventory, and tracking in real time.
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How we scale your fulfillment

From inbound inventory to last-mile delivery, every step is optimized for operational precision.

receiving
We receive, inspect, and log incoming inventory into our warehouse management system for immediate visibility.
Stack of white and red caps labeled 'Long Live Cowboys' wrapped in plastic with a hand reaching towards one on a conveyor belt.
inventory MANAGEMENT
Real-time tracking ensures accurate stock levels, organized storage, and proactive replenishment insights.
Person lifting a cardboard box in a warehouse with orange shelving in the background.
picking
Orders are picked with barcode scanning and systematic workflows to ensure high accuracy rates.
Open yellow storage bin labeled '01' containing a cardboard box with folded clothing inside, next to a computer monitor and mouse in an industrial setting.
packing
Secure, brand-aligned packing solutions designed to protect products and elevate customer experience.
Person with a tattoo on left arm sealing a black plastic package on a worktable in a warehouse.
shipping
Strategically located in Houston, we optimize shipping routes to deliver nationwide efficiently.
Person wearing black gloves handing a cardboard box to another person with bare hands near a truck.
Stack of white and red caps labeled 'Long Live Cowboys' wrapped in plastic with a hand reaching towards one on a conveyor belt.
Person lifting a cardboard box in a warehouse with orange shelving in the background.
Open yellow storage bin labeled '01' containing a cardboard box with folded clothing inside, next to a computer monitor and mouse in an industrial setting.
Person with a tattoo on left arm sealing a black plastic package on a worktable in a warehouse.
Person wearing black gloves handing a cardboard box to another person with bare hands near a truck.

Houston-based. nationwide reach

Strategically located in Houston, Relay provides centralized access to both coasts, optimizing shipping speeds and reducing transit times across the country.
Houston map, showing the warehouse location in Texas

End-to-End Ecommerce Fulfillment Solutions

Ecommerce Order fulfillment
Accurate pick, pack, and ship operations for DTC brands.
Amazon FBA Prep
Fully compliant labeling, prep, and palletization.
Inventory Management
Only pay for the space you use, whether bins or pallets.
B2B Fullfilment
Bulk, wholesale, and retailer-ready distribution.
Returns Management
Streamlined returns processing to protect customer experience.
Custom Packaging
Custom packaging solutions for subscription boxes and promotional campaigns.
scale with confidence
Yellow AutoStore Pio robot with number 2031 transporting a black container on a metal grid structure inside a warehouse.

Powered by Advanced Warehouse Technology

Our automated systems reduce errors, increase speed, and provide real-time data visibility across your entire fulfillment operation.
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From Owners to Owners

meet the team
Video of the two founder of Relay

More than just Pick & Pack.

Additional services designed to support brand growth and operational expansion.
Camera screen displaying two people sitting at a table, with one person pointing at a laptop screen.

Relay Visions: Media Studio

Your inventory and brand content under one roof.
Elevate your product presentation and marketing production.

Product Photography

Event Media Coverage

Social Media Content

Podcast Production

Amazon FBA Prep

Avoid Amazon fines and delays. We handle the rigorous labeling, prepping, and palletizing required for FBA regulations, ensuring your inventory enters the Amazon network seamlessly.
Person wearing blue gloves applying a barcode label to a sealed cardboard box in a warehouse with stacked boxes in the background.
Yellow forklift moving a pallet stacked with cardboard boxes in a large warehouse aisle with tall shelves holding wrapped pallets.

B2B & Pallet Distribution

Scale your reach to big-box retailers. From individual bins to full pallet distribution, our facility is equipped to handle bulk freight and wholesale orders with the same precision as our B2C fulfillment.
scale with confidence

Real results from real clients

Education & E-learning

"Relay allowed us to stop selling out of our garage while keeping the same level of care our customers expect. They treat my business like their own."

Spencer Russell

99%

order accuracy

<24 H

fulfillment time

Scaled

through Black Friday surge

see how they scaled
Tools & Hardware

"Relay is an invaluable partner that allows us to focus on innovation while maintaining exceptional shipping standards and a seamless customer experience."

Brennan

99%

order accuracy

<24 H

fulfillment time

REDUCED

shipping costs

see how they scaled
Food & Beverage

Elev8

99%

order accuracy

3-4

days delivery time

<24 H

fulfillment time

see how they scaled
ELEV8 image product
Food & Beverage
ELEV8 logo
Elev8

99%

order accuracy

3-4

days delivery time

<24 H

fulfillment time

see how they scaled

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5601 Clinton Dr - Houston, TX 77020
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Your Questions, Answered

What is a 3PL for ecommerce brands?
A 3PL (Third-Party Logistics) is a partner that handles the entire supply chain for your ecommerce brand, from receiving and storing inventory to picking, packing, and shipping orders. Relay acts as an extension of your team, providing the infrastructure and technology needed to fulfill orders accurately and fast, so you can focus on scaling your business without the operational headaches of managing a warehouse.
Why choose a Houston 3PL provider?
Houston is a strategic logistics hub with centralized access to both coasts, allowing you to reduce transit times, lower shipping costs, and reach customers nationwide faster.
How does Relay integrate with Shopify?
Relay connects directly to your Shopify store via real-time API. Orders are automatically imported, inventory levels sync instantly, and tracking info is pushed to your customers without manual work.
Do you handle both DTC and B2B fulfillment?
Yes. We specialize in high-accuracy Direct-to-Consumer (DTC) picking and packing, as well as bulk B2B distribution and palletized freight for major retailers.
What industries do you specialize in?
We have deep expertise in high-precision sectors like Apparel & Fashion, Health & Wellness, and Food & Beverage, handling everything from single units to complex subscription boxes.
What makes Relay different from other 3PL companies?
We offer "Owner-to-Owner" dedicated support with a 100% human response rate, 99.9% accuracy, and unique value-adds like an in-house Media Studio and expert Amazon FBA Prep.
Where we are

5601 Clinton Dr . Houston, TX 77020

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